Return Policy
Phone Orders: (800) 237-9991
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Buy with confidence! If not completely satisfied with your order, you may return it within 30 days for a full refund (less freight). You may return any part within 30 days from the original ship date (Customers outside of the US have 60 days to return parts).

To return or exchange a product, call (800) 237-9991 for an RA (return authorization) number. It is important to always enclose a copy of your sales receipt - failure to do so may result in a $30 records search fee. Allow up to 3 weeks from date of shipment for processing refunds and exchanges.

  • Parts must be returned in the original packaging within 30 days of invoice date for a refund of purchase price.
  • Parts returned within 30 days not in the original packaging are subject to a 25% restocking fee.
  • Parts returned after 30 days in original packaging are subject to a 25% restocking fee.
  • Parts returned after 30 days not in new condition or not in original packaging will be returned to the customer at customer's expense.
  • No returns will be accepted after 60 days.
  • No returns on special orders or personalized items.
  • No returns on any products after installation without Tech approval.

Special Note: If you attempted to install a product and it does not fit or will not work and the product is not damaged. It will still be returnable as per the terms above except you must first obtain a return authorization from our sales department.

  • No returns on tools, books, videos or CD's.
  • No returns of a partial kit or set, parts will be returned back to the customer at the customer's expense.
  • Parts returned without customer number, address and invoice number will not be processed for a refund or exchange and will be disposed of in 30 days.

Note: Return packages must be sent shipping charges prepaid. COD packages will not be accepted. It is recommended that all returns be insured and shipped with a carrier providing a method of tracking in the event the shipment is lost or damaged.

Upon inspection and acceptance of a qualified return, a credit or refund will be issued.

Refunds will be issued in the form of original payment.

 
Please ship all returns to:
Vette Brakes and Products
7490 30th Ave N
Saint Petersburg, FL 33710

 

Special Note: If you attempted to install a product and it does not fit or will not work and the product is not damaged. It will still be returnable as per the terms above except you must first obtain a return authorization from our sales department.

 

For warranty service please see our Warranty page.

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